Privacy Policy

Last updated: 25/06/2025

Riverlands is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website.

1. What We Collect

We may collect the following personal information:

Your name
Email address
Phone number (if provided)
Any other information you voluntarily submit via our contact forms or email

We may also collect non-identifiable information such as:

Browser type
IP address
Pages visited on our website
Referring URLs

2. How We Collect Information

We collect information when you:

Fill out our online contact form
Email us directly
Interact with our website (via cookies or analytics tools)

3. Why We Collect It

We collect your personal information to:

Respond to your enquiries
Provide you with information about our facility or services
Improve the functionality and content of our website
Comply with legal obligations

4. How We Store and Protect It

All personal information is stored securely, and we take reasonable steps to protect it from misuse, loss, unauthorised access, or disclosure. Only authorised personnel have access to your information.

5. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose it to:

IT service providers who assist with our website
Regulators or legal authorities if required by law

All third parties are required to handle your data in accordance with Australian privacy laws.

6. Access and Correction

You have the right to request access to or correction of your personal information. To do so, contact us using the details below.

7. Cookies and Analytics

Our website may use cookies or third-party analytics (e.g. Google Analytics) to help us understand how users engage with the site. You can disable cookies via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have questions about this policy or would like to make a privacy complaint, please contact us.